Abash Lal

Program Head @Intapp

Palo Alto, CA, US

Led multiple key strategic business transformation engagements for clients – notably Quote-to-Cash process automation solution across 6 complex systems such as NetSuite, Salesforce, Openair, Avalara, Boomi etc - that reduced the sales and renewals cycle time by 80% and are subject to GDPR, SOC 2 Type II, and client contractual confidentiality obligations.• Launched Enterprise AI, defining REST and webhooks based architecture, LLM strategy, CI/CD pipelines and multi-year AI roadmap across Q2C, contracts, and workflow automation • Developed AI agents like work-to-cash agent through n8n, designed RAG-based retrieval workflows, domain-specific knowledge orchestration, and safe-completion patterns aligned to enterprise compliance needs.• Partnered with data science & engineering to prototype AI copilots, contract intelligence use cases, and generative summarization of engagement workflows while evaluating RAG/MCP/Hybrid architectures, latency, context and data retrieval considerations.• Translated regulatory, security, and governance requirements including SOC 2, data residency, auditability, and customer data isolation into clear product and engineering execution plans.• Collaborated with cross-functional teams to align Q2C operations with strategic business goals, delivering improvements in pricing models, contract management, billing accuracy, and overall process efficiency• Worked closely with C-level customer executives in business and technology organizations focusing on reducing operational friction• Fronted the business transformation project of AI-based risk scoring solution that led to cost savings for the firm• Showcased proficiency in driving customer deliverables, including but not limited to, business case, KPI benchmarking, cost-benefits analysis, and investment analysis• Spearheaded customer meetings alongside cross-functional teams, including sales, pre-sales, marketing, business architects and technology architects

Punjabi University

B.Tech

Indian Institute of Management, Bangalore

MBA

Indian Institute of Management Bangalore

Master of Business Administration - MBA