Abashesh Kundu
Data Science Leader | American Express Chairman\'s Award Winner | Senior Manager - American Express
- Role
- Senior Manager at American Express
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Abashesh Kundu
I’m a data science leader with 15 years of experience leading high-impact, cross-functional teams to build scalable, data-driven solutions that transform business outcomes. I specialize in operationalizing data science across global organizations, aligning data strategy with business goals, and delivering measurable ROI.With a strong foundation in both analytics and product thinking, I’ve led teams of 10–25 data scientists, analysts, and engineers to drive key initiatives across customer experience, risk management, and commercial growth. I excel at translating business problems into scalable machine learning and analytical solutions—working closely with product, engineering, compliance, and executive stakeholders.Leadership principles I live by:1. Put the customer at the heart of every product or model2. Use data to challenge assumptions and drive clarity3. Build strong, diverse teams that scale with trust and accountability4. Communicate fluently across technical and executive audiencesSelected achievements:Chairman’s Award, American Express (2021):Led development of a real-time lapse detection platform using NLP and rule-based systems to identify procedural and regulatory risks in customer service. Solution reduced compliance exposure and contributed to measurable improvements in QA performance and regulatory audit scores.Global Campaign Measurement & Targeting, CPG-Retail Partnership (2014):Led campaign analytics for 2014 FIFA World Cup initiative across Brazil, using customer-level purchasing data to optimize targeting. The campaign drove 2% brand growth and 10% category lift—leading to repeat investment for the Rio 2016 Olympics.Whether building greenfield solutions, improving model governance, or scaling data science across business units, I thrive in roles where data is a strategic differentiator—not just a support function.Outside of work, I’m passionate about travel and am pursuing a “40 Before 40” goal—currently visited 16 countries across 3 continents.Open to opportunities to scale data science teams, modernize data strategy, or build AI-first products. Let’s connect.
Experience
Senior Manager
Jan 2020 — Present · Mumbai, IN
Led the design, development, and cloud migration of a proprietary Automated Regulatory Lapse Detection system using Python, NLP, and ML, enabled real-time scanning of 100% customer interactions across 18 credit, collections and servicing processes.Achieved $50M in savings by mitigating regulatory risks and reducing manual testing overhead by 30%.Migrating the detection platform to GCP and BigQuery, improving processing efficiency by 20%.Partnered with Legal, Risk, and Ops teams to scale adoption and corrective workflows, recognized with Chairman’s Award (2021).
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Executive MBA, Dual Specialization - Leadership & Strategy|Marketing
Motilal Nehru National Institute Of Technology
Bachelor of Technology (B.Tech.), Information Technology
Stanford University
Certificate, Machine Learning
Skills
- Teradata
- C++
- Microsoft Office
- Pl/Sql
- R
- Html
- Java
- Sql
- Linux
- Qlikview
- Vba
- Spotfire
- Sas Programming
- C#
- Sas
- Core Java
- C
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.