Ahmed Baraka
Manager, Servicenow Consulting @KPMG UK
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WORK HISTORY
Manager, Servicenow Consulting @KPMG UK
Nottingham, GB
ServiceNow Solution Architect and Lead Business Analyst delivering digital transformation projects on the ServiceNow platform.
EDUCATION
Nottingham Trent University
Master of Science (MSc), Psychology
University of the West of England
Bachelor of Engineering (BEng), Electronic Engineering
Iugaza
Foundation Year, Engineering
Al-Motanaby Seconday School, Palestine.
Certificate of General Secondary Education Examination, Scientific Stream
SKILLS
ABOUT AHMED BARAKA
Experienced ServiceNow CTA and Manager at KPMG with an aim to help organizations unlock their potential through innovative technology solutions that sit at the heart of transformed and streamlined processes.Driven by a passion for transforming business functions, I excel in delivering high-quality work which produces tangible business value.My previous experience spans across various roles at Experian, including managing projects for the APAC regional CIO office, acting as a Lead Business Analyst, and establishing Service Mapping as a key function. This has equipped me with the ability to comprehensively understand and address customer requirements from start to finish. Core skills: Problem Solving, Solution Architecture, Project Management, Business Analysis, Requirements Gathering, Process Improvement, and Continuous Learning.Technical expertise: ServiceNow, Service Mapping, IT Configuration Management, CMDB, Scoped Apps, Data Certification, Performance Analytics, Dynatrace, Technical Documentation, JavaScript, RPA, Lean Six Sigma, and ITIL.
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