Ademola Bamidele
Salesforce Administrator (Remote) @Blackforce
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WORK HISTORY
Salesforce Administrator (Remote) @Blackforce
US
Blackforce Consulting Group Inc. – USA Aug 2022 – PresentSalesforce Administrator – Remote (Independent Contractor)• Developed a customer-facing community portal for streamlined Salesforce client management and onboarding.• Designed and implemented an automated billing system for a telecom company, enhancing operational efficiency.• Created custom objects, tabs, and complex models for optimized email campaign management.• Configured Salesforce Automation for campaign, opportunity, and data quality management; facilitated mass data transfers.• Built dynamic reports and custom dashboards, managing apps, roles, profiles, and user visibility for enhanced data visualization.• Organized page and search layouts for improved data accessibility and user interface.• Set user permissions using security best practices; collaborated with business teams to gather requirements and understand Salesforce functionality.
EDUCATION
University of Ado Ekiti, Ekiti State Nigeria.
Bachelor of Agric., Agricultural Economics
Trailhead by Salesforce
Certification, Administrator, Consulting, Service Cloud.
SKILLS
ABOUT ADEMOLA BAMIDELE
With a proven track record at BlackForce, my focus as a Salesforce Administrator has been on developing innovative CRM solutions and automating complex processes. Our team\'s efforts in designing a customer-facing community portal and an automated billing system have significantly increased operational efficiency and user engagement. The expertise in Salesforce Lightning and problem-solving capabilities I\'ve honed have directly contributed to these advancements.Previously, as a Client Service Representative at Krucial, I led an Emergency and Safety Management Team that improved communication and deployment efficiency by 25%. This role sharpened my skills in logistics coordination and crisis response, playing a pivotal role in managing and supporting the Covid-19 Response Team. My dedication to meticulous report management and payroll accuracy underlines a commitment to excellence and a deep understanding of the high stakes in emergency management.
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