Aayush Singh
Team Leader, Operations @Teleperformance | Driving Team Performance & Operations Management, Client KRAs, Customer Service Management. | Ex Concentrix | Ex Startek
- Role
- Team Leader- Operations at TP
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Aayush Singh
5+ years of extensive experience in Operations with all geographic clients. Experienced…
Experience
Team Leader- Operations
Feb 2025 — Present · Gurugram, IN
Set clear objectives, define roles and responsibilities and ensure each team member aligns with the team’s vision-Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues actively-Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved-Recognise and reward good performance, provide feedback and encourage professional development.Support team members’ professional development by providing opportunities for training and growth-Ensure team compliance with company policies and procedures-Support and guide team members to ensure they meet their individual targets and KPIs-Generate reports on team performance and provide regular updates to senior management.
Education
NSHM College of Management and Technology
Bachelor of Business Administration - BBA
2017 — 2020
SYMBIOSIS INTERNATIONAL UNIVERSITY
PGDM/MBA in Human Resources Management
2020 — 2022
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