Aayush Pagare

Business Analyst @Civica India

Indore, IN

Client - Department of Justice and Community SafetyPartnered with the Victorian Department of Justice and Community Safety to support delivery of a AUD 100M+ state-wide Infringement Lifecycle Management System, focused on digitizing and streamlining end-to-end infringement processing.Responsibilities:Led requirement workshops and documented clarifications, finalising user stories for delivery teams.Collaborated with cross-functional teams to align on solution design and delivery.Supported Product Owner in analysing high-level requirements and creating detailed user stories and process maps.Identified and addressed requirement dependencies, risks, and issues during analysis.Conducted gap analysis to define solutions bridging current vs. future state.Translated business needs into detailed design documents and broke down into Features, User Stories, and tasks.Created high-level effort estimations factoring in complexity, clarity, risk, and contingency.Planned and delivered stakeholder demos and internal showcases.Maintained and updated BPRDs to reflect feature releases and enhancements.Investigated production defects, performed root cause analysis, and ensured resolution within SLA.Reviewed test plans and conducted functional, regression, and UAT testing as needed.

St Pius Higher Secondary School

High Schhol

Indore Institute of Science & Technology, Pithampur Iim, Rau, Indore - 453331

Bachelor’s Degree, Electronics and Communications Engineering