Aayush Kumar
Economics Graduate | Aspiring Analyst | Data-Driven Decision Maker | DataBase and Queries | Passionate About Fitness|
- Role
- Process Associate at Genpact
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Aayush Kumar
Economics graduate and skilled Data & Business Analyst with hands-on experience in Power…
Experience
Process Associate
Dec 2024 — Present · Gurugram, IN
As a Process Associate at Genpact, I am working on the Google Fi Wireless Project, handling operations, customer support, and data management to ensure seamless user service.*Key Responsibilities: 1.Handling customer queries related to Google Fi Wireless services. 2.Providing support for billing, account management, and troubleshooting. 3.Ensuring high-quality customer experience through email, chat, or calls. 4.Collaborating with internal teams to resolve complex issues efficiently. 5.Maintaining accuracy in data entry and documentation.* Skills & Tools Used:1. Customer Service & Support2. Problem-Solving & Communication3. Process Optimization4. CRM Tools & Google Workspace
Education
Siddheshwar public school
12th
GD Goenka University
Bachelor of Arts - BA
2021 — 2024
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