Aayan Chawla
Product Specialist – Electric Vehicles / Tata Motors
- Role
- Product Specialist at Tata Motors
- Location
- Chandigarh, IN
- LinkedIn followers
- 500 followers
About Aayan Chawla
Dynamic MBA graduate in Marketing with proven expertise in marketing, sales, and business…
Experience
Product Specialist
Aug 2025 — Present
Serve as the EV Product Specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale. Ensure engagement & Interaction with hot customers• Ensure Pipeline management and to ensure efficiency of the enablers like follow up demonstration etc.• Ensure 100% follow-up of leads to logical conclusion.• Ensure customer experience at dealerships as designed.• EV market development & Community building• Conduct home visits and product demonstrations to customers.• Conduct micro-market activations (Events at offices, malls, apartments, etc.• Manage a lead activation desk and generate leads.• Optimize utilization of test drive vehicle, if provided.• Ensure availability of right number and trained Customer Advisors in dealerships.• Train and upskill dealership sales workforce on EVs.• Capture customer data and feedback.• Escalation or complaints resolution at the outlet• Feedback to TSM & RM on the dealership.• Responsible (along with Customer Advisors in dealership) for achievement of retail targets.• Work with dealer sales executives to drive EV sales in ICE focus dealerships.
Education
Himachal Pradesh University (HPU)
Bachelor of Business Administration - BBA, BBA Marketing
Chitkara University, Punjab
Master of Business Administration - MBA, Marketing
Chitkara University
Master of Business Administration - MBA, Marketing
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