Andrea Atkinson
Vice President Customer Experience @Execulink Telecom
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WORK HISTORY
Vice President Customer Experience @Execulink Telecom
Woodstock, ON, CA
In operation since 1904, Execulink Telecom have evolved from a small independent local telephone company into one of the leading telecommunications providers in Ontario. Through innovation and forward-thinking, we cultivated our local telephony offerings to provide a full-scale suite of telecommunications services including data, internet, cable television, and advanced voice features. These services are now available to all levels of industry, encompassing business, enterprise, government, and residential customers.
EDUCATION
Wilfrid Laurier University
MBA
The University of Western Ontario
BA
SKILLS
ABOUT ANDREA ATKINSON
A senior leader with over 15 years of progressive experience in B2C and B2B industries known for driving results in the disciplines of sales, customer service, operations, business transformation and process re-engineering. Successfully developed and launched strategy imperatives in Canada, Europe and Asia. Accomplished at building solution oriented teams capitalizing on a keen ability to analyze and leverage data to support innovation and continuous improvement. Recognized for collaborative leadership, excelling in employee development, and a passionate commitment to delivering superior customer service. Adept at partnering with external and internal resources, communications and negotiations. Specialties: •People Development/Leadership •Strategic Implementation •Sales Leadership in Contract Centres and Face to Face Selling •Project Management •Operational Effectiveness
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