Aastha Sinha

Customer Success Associate | Engati Technologies | Streamlined Onboarding • Seamless Adoption • AI Automation • Live Chat • WhatsApp • Voice • Omnichannel Engagement

Role: Customer Success Associate at Engati
Location: Bengaluru, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Success Associate
Engati
Sep 2024 — Present · Bengaluru, IN
Assist clients with fast onboarding and smooth adoption of Engati’s AI automation, live chat, WhatsApp, voice, and omnichannel solutions- Conduct training sessions to help customers set up and optimize their engagement journeys- Monitor usage analytics to identify trends and recommend improvements- Maintain strong client relationships to ensure satisfaction and retention.

Contact information

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•••••@engati.ai
Personal email
•••••@•••••.com
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Current company

Engati

Software Development · 139 employees · Founded 2021 · Wilmington, Delaware, United States

Engati: AI-Native CX for the Enterprise Every customer interaction is an opportunity- to build trust, convert faster, and drive lifetime value. Engati is the AI-native CX platform that makes every engagement count. We help CXOs, Heads of CX, and Marketing Leaders create seamless, AI-powered customer journeys across WhatsApp, Voice, Web, and more- delivering frictionless onboarding, lead nurturing, and instant support at scale. Why Enterprises Choose Engati: Smarter Customer Acquisition – Convert leads with AI-driven Conversational Ads & WhatsApp engagement. Frictionless Onboarding – Automate KYC, verification & account setup with AI Assistants. Intelligent Decision Support – Address objections, compare products, and guide customers in real time. Conversational Commerce & Retention – Enable WhatsApp Pay, voice commerce & automated renewals. Visit engati.ai to see AI in action!

engati.ai

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