Aastha Agrawal
Senior Process Associate
- Role
- Customer Service Executive at Annova Solutions
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Executive
Apr 2023 — Present
Retrieve medical records from U.S. healthcare facilities with accuracy. Maintain strict HIPAA compliance and secure data handling. Manage medical documentation for audits and reporting. Improve customer satisfaction through timely resolutions. Use CRM systems for record tracking and reporting. Train new joiners on compliance, workflows, and documentation.
Education
Mata Gujari Mahila Mahavidyalaya, Marhatal, Jabalpur
Bachelor of Commerce - BCom, Accounting
Nachiketa Associates
High School Diploma
2014 — 2014
Mata Gujri Mahila Mahavidyalaya (Autonomous) Jabalpur M.P.
Bachelor of Commerce
2016 — 2019
Nachiketa Higher secondary school Jabalpur
Bachelor of Commerce - BCom, Business/Commerce, General
Nachiketa Associates
High School Diploma
2016 — 2016
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