Aasim Mohhamad
Business Analyst | Agile & RPA Specialist | Credit Card Operations & Fraud Management
- Role
- Manager at Capgemini
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Aasim Mohhamad
Experienced Business Analyst & Manager with 12+ years in Banking and Financial Services, specializing in credit card operations, fraud investigations, and process optimization.I help organizations streamline workflows, automate processes, and deliver customer-centric solutions through Agile methodologies, RPA (UiPath, NICE), and advanced business analysis techniques. My expertise spans requirements gathering, stakeholder management, UAT, and governance controls, ensuring projects are delivered on time and within budget.Key achievements:Automated 40% of processes using RPA, upskilling 42 FTEs and reducing manual effort.Improved dispute resolution success rate by 20% and reduced AHT by 10 minutes per case.Led enterprise integration and onboarding enhancements for global banking clients, including Walmart and CITI.Passionate about leveraging data-driven insights and technology to enhance operational efficiency and customer experience. Always eager to collaborate on innovative projects that drive measurable business impact.Core Skills: Business Analysis | Agile | Scrum | JIRA | RPA | UiPath | Process Automation | Banking Domain | Fraud Detection | UAT
Experience
Manager
Aug 2024 — Present · Gurugram, IN
OnePay provides products through Walmart chain. Responsible for multiple OnePayProducts. Participating in the governance of all products.• Product – BNPL Products, POS Loans, Downpayment Loan, Credit Builder, Credit Cards, Invest, Crypto and Wireless.• Collaborate with Stakeholders.• Analyse the Business Requirement feasibility.• Prepare Documentation such as BRD, FRDs Process Maps, Element Mapping.• Reviewing Test Scenarios and Test Cases.• Orchestrated User Acceptance Testing (UAT) and Regression Testing using Postman/Bruno.• JIRA Management.• Change Management.• Continuous tracking and reporting of Project Progress to the Management.• Resource management.• Analysing data using Data bricks (SQL).• Building Product Controls on Monte Carlo.• Governing Product performance by managing alerts triggered through built in controls.
Education
SILVER BELLS INSTITUTE FOR HIGHER EDUCATION PANIPAT ROAD, SHAMALI (MZN.)
Intermediate, Business/Commerce, General
2006 — 2008
Delhi University
Bachelor's degree, Business/Commerce, General
2008 — 2012
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