Aashutosh Darekar

About Aashutosh Darekar

I am a Implementation and Business Analysis professional with 5+ years of experience delivering end-to-end CRM, Lead Management, and Loan Origination solutions for digital insurance and lending organizations.Over the years, I have led enterprise implementations from requirement discovery to go-live, working closely with business stakeholders, product teams, and engineering to deliver scalable and automation-driven solutions. My experience spans sales automation, lead lifecycle management, underwriting and onboarding workflows, and cross-sell and renewal processes across insurance and banking domains.I have managed and delivered multiple high-impact CRM programs for BFSI clients, handling implementations with ARR exceeding ₹1.5 Cr, while consistently achieving high user adoption (85%+), strong customer satisfaction (90%+), and zero escalations. I specialize in translating complex business requirements into actionable CRM workflows that improve efficiency, visibility, and conversion outcomes.My strengths include stakeholder management, requirement engineering, solution design, UAT ownership, and cross-functional coordination across Product, Engineering, QA, and Customer Success teams. I am comfortable working in Agile and hybrid delivery environments and enjoy solving complex business problems through structured analysis and technology-enabled solutions.I am currently exploring opportunities as a CRM Implementation Manager, Lead Business Analyst (CRM), Solution Lead, or Delivery Lead in product-based companies and high-growth startups where I can contribute to building and delivering scalable CRM solutions that drive measurable business value. Open to discussions, referrals, and conversations around CRM implementations, BFSI digital transformation, and product-led delivery.

Experience

1. Assistant Manager - Implementation

   LeadSquared

   Dec 2025 — Present

   As an Assistant Manager – Implementation at LeadSquared, I lead end-to-end delivery of large-scale CRM and Lead Management transformations for enterprise BFSI clients. My role focuses on ensuring seamless implementation, driving client success, and optimizing business processes through strategic solutioning.Key Responsibilities: Project Delivery OwnershipSpearheading complete implementation cycles—from requirement discovery to solution design, configuration, testing, deployment, and post-go-live stabilization—while ensuring projects are delivered on time, within scope, and aligned with client expectations. Client & Stakeholder ManagementActing as the primary point of contact for CXOs, business leaders, and process owners, ensuring clear communication, timely updates, and strong relationship management throughout the engagement. Solution Design & Process TransformationTranslating complex BFSI workflows into scalable, automation-driven CRM solutions. Designing end-to-end lead management journeys, sales processes, and compliance-ready integrations tailored to each client. Team Leadership & CoachingLeading and mentoring cross-functional teams including Business Analysts, Implementation Specialists, QA, and Integration teams to drive execution excellence and elevate overall delivery standards. Domain Expertise – BFSILeveraging deep domain knowledge in insurance and banking to build high-impact solutions aligned with regulatory norms and industry best practices.

Education

• Pillai College of Engineering

  Bachelor's degree, Information Technology

  2017 — 2020