Aditi Shukla

Innovation Consultant @Evangelical Lutheran Church in America

Chicago, IL, US

Led end-to-end UX research across digital product initiatives including enterprise website redesigns, platform tools for leadership workflows, and an experimental VR platform focused on fostering inclusive community and spiritual exploration for young adults.• Pioneered embedded user research using in-product survey tools like Sprig, capturing behavioral and attitudinal data from 1500+ users to inform design direction, validate personas, and improve customer experience (CX) strategy.• Designed and executed mixed-methods research plans - including moderated interviews, usability testing, card sorts, and tree tests - that drove iterative improvements in information architecture, content strategy, and visual design. One MVP release achieved a SUS score of 85.4.• Mentor and coach juniors, colleagues and cross-functional collaborators in UX research methods, user-centered thinking, and strategy activation across organization-wide initiatives.• Act as a cross-functional research & innovation partner, collaborating with church leaders, IT teams, and external stakeholders, bringing human-centered design to systems impacting thousands across the U.S. and globally.

Mount Carmel School, Dwarka

High School

Indiana University Indianapolis

Master of Science - MS

National Institute of Fashion Technology Delhi

B.FTech (Apparel Production)