Aashish Sharma

Manager HT Media Ltd

Role
Manager-account at Monster
Location
Thane, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Aashish Sharma

With over 14 years of experience, Sales & Operations My career has centered on…

Experience

  1. Manager-account

    Monster

    Dec 2011 — Present · Mumbai, IN

    Account mapping and after sales account servicing- Training and guiding the end users of Monster Services (Monster India & Global portals)- Regular Onsite visit at client\'s premises for account health check up- Conducting regular onsite training/ refresher training sessions at clients’ premises- Assisting clients with Database mining, Posting Job advertisements, bulk mailing etc. Work with the HR teams to ensure services are used to the optimum benefit- Driving usage and prepare a potential scope for renewal/ retention- Coordinating with the HR and Marketing teams of clients on branding products to meet the clients’ requisites- Creating and claiming the company profile pages for clients on BeKnown- the professional networking app developed by Monster and made available on Facebook- Identifying the areas for service support, training, up sell etc- Onsite visits as and when required for high value accounts for other regions apart from Mumbai as well- Participating in discussions with the sales team to understand deliverables, deadlines and client expectations and ensure result oriented hiring campaigns for clients- Preparing various reports for tracking the service plan v/s execution- Co-coordinating with the sales team and the back end team to ensure smooth functioning of services- Taking clients’ feedback on the products and services offered- Doing a comparative study on the feedback from clients’ for Monster.com v/s competitors’- Providing regular feedbacks to the product team for the enhancements requested by client on the portal

Education

  • BABA SAHEB INSTITUTE OF TECHNOLOGY

    /B E

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Aashish Sharma — Manager-account at Monster in Thane, MH, IN | Unifers