Aasheen Kharkwal

About Aasheen Kharkwal

Dynamic customer experience professional with 4.5+ years of orchestrating seamless service journeys across the US and UK markets. At Teleperformance, I thrived as a Senior Advisor for Apple, blending technical expertise and brand empathy to resolve complex queries via calls and chats while upholding Apple’s gold-standard service ethos. Transitioning to American Express as a Master Analyst, I mastered the art of high-stakes client engagement — managing inbound/outbound calls, crafting precise email communication, and executing meticulous follow-ups to ensure swift resolutions and enduring relationships. Renowned for my adaptability, problem-solving flair, and ability to transform challenges into opportunities, I’m driven by a passion for elevating every interaction into a memorable brand experience.

Experience

1. Account Consultant

   Revvlocity

   Jul 2025 — Present · Mohali district, IN

   Manage and grow a portfolio of B2B client accounts, ensuring delivery of tailored solutions aligned with client objectives and industry best practices.Serve as the primary liaison between clients and internal teams, fostering long-term partnerships through trust, transparency, and consistent value delivery.Conduct strategic account reviews to assess performance, identify optimization opportunities, and recommend solutions that drive measurable business outcomes.Collaborate cross-functionally with sales, operations, and technical teams to ensure seamless execution of projects and service commitments.Leverage data-driven insights and market intelligence to support clients in achieving operational efficiency, revenue growth, and competitive advantage.Proactively address client challenges, ensuring timely resolution while maintaining high satisfaction and retention levels.Maintain comprehensive account documentation, tracking key milestones, KPIs, and contract obligations to ensure accuracy and accountability.