Toyin Aasa
Help Desk Analyst @Coursecareers
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WORK HISTORY
Help Desk Analyst @Coursecareers
Wales, GB
Active Directory on server-Install and configure Active Directory Domain Services (promoted new domain)-Set up files and folders share and assign permission -Use PowerShell to automate the creation of thousands of usersHelp Desk Ticketing Systems (osTicket)-Created environment in Azure (compute) to install and configure osTicket-Performed initial administrative set up of osTicket (users, groups, SLAs, help topics)-Created, triaged, and resolved mock tickets in Lab environment
EDUCATION
CourseCareers
Help Desk Analyst, Help Desk Analyst
University of South Wales
Master of Engineering - MEng, Electronics and Information Technology
ABOUT TOYIN AASA
A dedicated Protection Adviser committed to helping individuals, families and businesses secure their financial future with confidence. I specialize in providing clear, tailored advice on mortgage protection, life cover, income protection, accident protection, whole of life cover, landlord’s insurance, critical illness cover, private medical insurance and commercial insurance, ensuring every client understands their options and feels empowered to make informed decisions. Known for a client-first approach, strong attention to detail, and building lasting relationships based on trust and reliability.An expert who turns financial worries into peace of mind.
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