Aarushi Vijay
Technical Product Manager @ ServiceNow | Certified System Administrator, CSPO
- Role
- Technical Product Manager at ServiceNow
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Aarushi Vijay
I build clarity where there is chaos and ambiguity. My focus is AI-powered and data-intensive products.As a Technical Program Manager working at the intersection of product, design, engineering, and applied AI, I specialize in turning ambiguous ideas into shipped products. I have experience in defining roadmaps, shaping decision frameworks, tightening feedback loops, and ensuring execution scales with complexity.Ultimately, I want to build products that matter - Tools that solve tangible problems, create measurable value, and earn their place in people’s daily lives.
Experience
Technical Product Manager
Jan 2025 — Present · Santa Clara County, CA, US
Launched an end-to-end Feedback Lifecycle: Lead product development from discovery to release – scoping feature requirements prioritizing with cross-functional teams (Engineering, UX, Content, Internal stakeholders), and implemented a structured system to capture and route user feedback into action able tasks with tracking eSAT Survey Lead for Strategic Decisions: Own the quarterly development and analysis of eSAT Survey, analyzing quantitative data (eSAT + Usage metrics) and quantitative user feedback to inform roadmap decisions Boosted Platform Performance Visibility: Spearhead the onboarding of mobile performance tracking (Perfecto tool) and expanded CatchPoint coverage, enabling Platform Optimization Cross-Collaboration: Partner with Product Comms and Enablement on feature rollouts, develop launch plan, and present success stories to leadership
Education
Fairfield University
Bachelor's degree, Computer Science / Professional Writing
2018 — 2022
City Montessori School
High School Diploma
2015 — 2017
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