Aarti Balhra

About Aarti Balhra

As a Senior Manager at Accenture with over 21 years of experience in Insurance P&C…

Experience

1. Delivery Lead

   Westfield Insurance

   May 2018 — Present · Cleveland, OH, US

   Functional Lead/ScrumMaster for Implementation of DuckCreek Express and Agency Portal• In the current role of the Functional Lead/ScrumMaster, leading the enhancement team, helping educate the team in Scrum, Kanban, and SAFe, ensuring that the agreed Agile process is being followed. • Helping the team remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.• Supporting the team’s efforts to continuously improve communications and relationships with other teams. Representing the team in the Scrum of Scrums (SoS), helping the team remain aware of opportunities to engage and improve program effectiveness and being able to make sure the team successfully participates and plans in Program Increment (PI) Planning event. • Facilitating team events, including the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective ensuring they are productive and kept within the timebox. • Conducting user stories workshop with Business SMEs and Product Owner.• Conducting demo for completed user stories to Product Owner at the end of each iteration and to the release train at the end of each PI (Program Increment).• Serving as liaison between the business client and IT to develop solutions that meet a business need.• Managing JIRA, create and update user stories, features, work with the team for points estimation.

Education

• Institute of Technology and Management (India) (Now NorthCap University)

  Bachelors Of Engineering, Electronics and Communication

  2000 — 2004

Skills

• Project Management
• System Testing
• Software Project Management
• Crm
• Software Development Life Cycle (Sdlc)
• Business Process
• Business Analysis
• Underwriting
• Requirements Gathering
• Insurance
• Analysis
• Sdlc
• Project Delivery
• Program Management
• Customer Relationship Management (Crm)
• User Acceptance Testing
• Requirements Analysis
• Project Portfolio Management
• Visio
• Quality Center
• Project Planning
• Business Requirements
• Testing
• Functional Design