Aarthi Krishnamachari
Senior Onboarding Specialist @ Freshworks | Technical Product Consultant | Lean Six Sigma
- Role
- Senior Onboarding Specialist at Freshworks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Aarthi Krishnamachari
Customer Onboarding Consultant with a passion for driving successful implementations and fostering meaningful relationships. Leveraging technical expertise, project management skills, and problem-solving abilities to ensure seamless onboarding experiences. Committed to collaboration, adaptability, and mentorship, with a proven track record of guiding new team members. Additionally, podcast host and creator, amplifying voices and stories within the organization. Let\'s connect and explore ways to drive growth and innovation in the SaaS industry!
Experience
Senior Onboarding Specialist
Apr 2021 — Present · Chennai, IN
Overseeing onboarding initiatives for both omnichannel and bot solutions, driving adoption and success for Customers across multiple platforms US/EU/UK/MEA regions. While also mentoring junior team members and driving innovation. •Technical Product Consultant for Bots Implementation ProjectsFocused on technical aspects of product implementation, particularly on Brands like Paytm, Fendi, University of Cambridge and others providing strategic guidance and technical support throughout the project lifecycle.• Played a key role in managing and prioritizing customer feedback, feature requests, and bug reports related to omnichannel products, fostering collaboration between the support team and development teams.•Engaged with customers on community forums, providing solutions and escalating feature requests to the product team.
Education
Easwari Engineering College
Bachelor of Engineering, Electrical and Electronics Engineering
2014 — 2018
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.