Aarron Hewitt
Customer Success Manager @CityFibre
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WORK HISTORY
Customer Success Manager @CityFibre
Irlam, GB
I play a key role in delivering an exceptional in-life experience for CityFibre customers, supporting them to get the most out of the services while ensuring high levels of satisfaction and retention. Acting as the main point of contact, I manage relationships, resolve issues, and help drive continuous service improvement. I work closely with cross-functional teams to make sure the customer voice is heard and acted upon, helping to shape service delivery in line with CityFibre customers’ evolving needs.
EDUCATION
The Manchester Metropolitan University
Bachelor of Arts - BA, Business Administration and Management, General
Hilbre High School
Applied ICT
Hilbre High School
Business Studies
SKILLS
ABOUT AARRON HEWITT
I am a conscientious professional with a commitment to continuous learning and development. I have excellent organisational skills and a proven track record in effective communication, especially when working in a dynamic environment. I am highly responsive to fast paced changes and monitoring progress and performance across a team. My focus is always on the positive way forward and ensuring all team members are actively involved and engaged. I coach and play for my local football team, AC Hoylake. This commitment supports a grassroots community organisation; develops local children’s interest in football and maintains my personal fitness levels. My children and I are season ticket holders at Tranmere Rovers Football Club enabling us to attend home and away games as much as possible.
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