Aaron M. Zudick
Experienced SaaS Customer Engagement Leader with a focus on helping customers optimize product utilization and ROI
- Role
- Account Manager at Everbridge
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Aaron M. Zudick
As an Everbridge Account Manager, I help to empower BCIC customers optimize their ROI. I focus on fostering strong relationships and cultivating expansion and enhancement opportunities; as well as ensuring timely BCIC subscription renewals. Previously, I worked with BCIC to implement BCIC and help them fully digitize their business continuity programs within BCIC. Prior my roles at Everbridge, I worked at Adobe as a client consultant; and as a contractor helping hospital networks and healthplans enhance their systems and patient facing web portals.
Experience
Account Manager
Sep 2024 — Present · Philadelphia, PA, US
Mange a book-of-business for the BCIC solution. Key responsibilities include: Leading regular check-in meetings and formal Quarterly Business Reviews (QBRs) with BCIC customer account stakeholders to review BCIC site utilization, plan for user expansions and site enhancements, and address any recurring technical issues; Collaborating with the BCIC Sales Team to identify expansion and upgrade opportunities; as well as complete timely BCIC subscription contract renewals.
Education
Harvard University
Graduate Certificate Business Communications
Temple University
Bachelor of Arts - BA
Harvard University
Graduate Certificate
Temple University
Bachelor's degree
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