Aaron Reiter

About Aaron Reiter

With over 15 years of experience in training and management, and over 20 years of experience in customer service and sales, I am a qualified and versatile professional who can deliver results in various settings and industries. I have a proven track record of leading and developing high-performing teams, building and maintaining strong relationships, and influencing and collaborating to drive customer satisfaction and business growth.

Experience

1. Vice President of Operations

   IRA Financial

   Jul 2025 — Present · Sioux Falls, SD, US

   Excited to step into the role of VP of Operations at IRA Financial, focused on empowering clients to invest freely and retire confidently by controlling their retirement through alternative asset investing—real estate, private equity, crypto, and more.In this role, I’m responsible for overseeing operational strategy, client service delivery, and compliance functions in a fast-paced, highly regulated environment. I’ll be focused on optimizing internal systems, scaling workflows, and ensuring a seamless client experience—all while maintaining full alignment with IRS guidelines and industry best practices.Initial Focus Areas-Strengthening operational infrastructure to support continued growth and innovation-Driving process improvement and automation across onboarding, transactions, and service-Building cross-functional collaboration between Operations, Compliance, and Technology-Leading high-performance teams with a strong focus on client outcomes and accountabilityWhat makes this opportunity even more meaningful is the culture at IRA Financial—a team that values innovation, integrity, and collaboration. It’s a place where people are empowered to take initiative, grow together, and stay focused on delivering real value to our clients.I’m energized by the opportunity to make a tangible impact at the intersection of retirement planning and alternative investing—and to help more people unlock the power of self-directed wealth building.

Education

• South Dakota State University

  Bachelor of Science (BS)

Skills

• Customer Retention
• Treasury Management
• Customer Service
• Customer Satisfaction
• Training
• Process Improvement
• Hiring
• Consumer Lending
• Investments
• Loan Servicing
• Team Building
• Management
• Loans
• Cross Selling
• Performance Management
• Financial Services
• Crm
• Employee Training
• Sales Management
• Lines of Credit
• Sales
• Small Business Lending
• Vendor Management
• Strategic Financial Planning
• Commercial Lending
• Refinance
• Business Analysis
• Coaching
• Retirement Planning
• Call Centers
• Loan Origination
• Financial Analysis
• Relationship Management
• Credit Analysis
• Team Leadership
• Training Delivery
• Insurance
• Call Center
• Credit Cards
• Financial Planning