Aaron M.
Information Technology Support Specialist @AOS
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WORK HISTORY
Information Technology Support Specialist @AOS
Grimsby, ON, CA
EDUCATION
Sonopant Dandekar Arts College S Apte Commerce and M H Mehta Science College Khare Kuran Road Palghar Dist Thane
Bachelor of Science - BS, Computer Science
York University School of Continuing Studies
Post Graduation Diploma, Cyber Security Operations
York University School of Continuing Studies
Post Graduation, Offensive Cyber Security
ABOUT AARON M.
As a Security+ certified IT professional, I specialize in technical support and cybersecurity. Currently, I provide Tier 1/2 support at Foundever for Rogers Communications, resolving complex issues in smart home systems, networks, and user devices with a focus on first-call resolution and customer satisfaction.My experience includes troubleshooting hardware/software, configuring network components, and supporting enterprise environments using Microsoft 365, Azure AD, and Active Directory. I document and track incidents with ServiceNow to ensure smooth operations.I hold postgraduate certificates in Offensive Cybersecurity and Cybersecurity Operations from York University, gaining hands-on experience in red/blue team labs, vulnerability assessments, and incident response using tools like Nmap, Metasploit, and Wireshark. During my internship at Grey Box, I helped implement NIST-aligned security frameworks and enforced least-privilege access controls.I actively develop offensive security skills on Hack The Box, where I am ranked #824 globally with a final score of 116, owning 10 user and 10 system machines. View my profile here: https://app.hackthebox.com/profile/15•••34. My practical experience includes privilege escalation, enumeration, and exploitation using BloodHound, Burp Suite, KeePass cracking, and ADCS attacks.I’m seeking junior cybersecurity or SOC roles to combine my support expertise and cybersecurity knowledge to help organizations detect threats, respond to incidents, and strengthen security.Core Skills:• Tier 1/2 Support & Troubleshooting• Network & Endpoint Security• Vulnerability Management & Threat Detection• Active Directory | Azure AD | Microsoft 365• Incident Response & Pen Testing Support• Nmap | Wireshark | Burp Suite | PowerShell (Basic)• Hack The Box & CTF Experience
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