Aaron Mieswinkel

Chief Technology Officer @Mphasis Silverline

New York, NY, US

Progressively promoted from Senior Director to Managing Director to CTO, with a record of impact across Salesforce, enterprise architecture, AI, automation, and productized services.I lead technology and innovation strategy with Salesforce at the core, while building and scaling high-performing teams and ensuring the platform connects with enterprise data, automation, and cloud systems including AWS, Azure, MuleSoft, ERP, marketing, and CX.Key contributions:• Modern delivery models: launched Innovation Managed Services, POD structures, and outcome-based frameworks, embedding automation across DevOps, testing, compliance, onboarding, and engagement.• Automation and AI: directed R&D and productization of reusable IP that expanded Salesforce beyond CRM into enterprise orchestration, fueling recurring revenue and Solution-as-a-Service growth.• Enterprise architecture: guided solution design and automation strategy, applying AI, LLMs, and workflow automation to deliver scalable, resilient, compliant solutions.• Executive advisory: counseled leaders on when Salesforce should be the system of engagement versus where other platforms should lead, aligning investments to measurable outcomes.• Leadership and mentoring: scaled teams and developed colleagues into domain experts, reinforcing a culture of automation-driven innovation.• Cross-industry outcomes: led automation in financial services, life sciences, and media, bridging insights across industries to improve compliance, engagement, and efficiency. Examples include regulated onboarding, patient-care automation, and digital ad-sales transformation that delivered measurable gains in accuracy, cycle time, and experience.Recognized as a trusted problem solver, I align technology strategy with commercial models and client value. These efforts shaped Silverline’s value proposition, influenced its acquisition by Mphasis, and positioned it as the Salesforce services growth engine within the enterprise.

University of Central Florida

B.S.