Aaron Young
Enabling organizations to focus on delivering customer value by driving efficiency and effectiveness gains
- Role
- Executive Director - Global Client Coverage Enablement and Effectiveness at MSCI Inc.
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Experience
Executive Director - Global Client Coverage Enablement and Effectiveness
Jan 2018 — Present · San Francisco, CA, US
Driving 10% efficiency gain for global sales teams by redesigning Salesforce workflows and interface using Agile methods- Developed and managed a team to educate Salesforce users on best practices in workflow, new feature releases, and ad hoc trouble shooting of complex errors - Quarterly global webinars attended by 400+ learners - Shortened sales cycle by troubleshooting 250+ incidents per quarter- Facilitated business process enhancements by developing and managing relationships between leaders in Sales, Account Management, Client Service, Technical Services, Business Development, Product Management, Project Management, Legal, Marketing, Human Resources and Finance
Education
University of California, Santa Cruz
Master of Science (MS)
University of California, Santa Cruz
Bachelor of Arts - BA
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