Aaron Wilson
Chief Strategy & Stability Officer COO in Transition @Stepping Stone School
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WORK HISTORY
Chief Strategy & Stability Officer COO in Transition @Stepping Stone School
Austin, TX, US
Worked daily with the CEO to deliver the mission, vision, and values of a highly regulated organization that operates 20 schools serving over 2200 children daily. Stepping Stone employed a team of almost 400 and generate roughly 25M in annual revenue. Responsible for communication and reinforcement of strategic and operational priorities. Designed a First Day Experience guide to optimize the parent & child experience from first contact through enrollment. Routinely visited schools to build relationships, inspire culture, negotiate change, and motivate growth. Managed roll-out, transition, and training for an upgraded CRM that led to over new children enrolled in 22-23. Led project launch to connect SaaS marketing and sales pipelines with the billing and management software to improve efficiency & CX. Doubled IT productivity from 600 tickets completed to over 1200 Q3 22 v. Q4 22 through problem solving and leadership. Developed a standardized scorecard that pulls data from 15+ KPI reports into a single location for optimal data analysis. Provided detailed solutions for recruitment, hiring, onboarding, and suite of LMS courses to increase team performance and retention.
EDUCATION
University of Colorado Denver
Master of Business Administration (MBA)
The University of Kansas
Bachelor's degree, Political Science and Government
ABOUT AARON WILSON
My 15+ years of leadership success has been fueled by a passion for building great teams, creating strategy, optimizing performance, and growing organizations. The ability to learn quickly, adapt, and build authentic relationships has helped me deliver results over and over across six career fields. When charged with designing strategy, growing revenue, or leading change management, I believe people and culture are fundamental to success. Strong culture supports and retains high performing individuals. A base of high caliber individuals perpetuates good culture and maintains a foundation for sustained success. From strategic management to team development to bottom line growth, here are few career highlights: Designed strategic growth plans for an international higher education non-profit, a healthcare company, and a university program. Created core values and matching employee appraisals to build positive culture for three organizations. Led significant organizational change management in service delivery, KPI measurement, customer relations, employee on-boarding, brand identity, and volunteer management. Increased gross revenue by nearly 300% in first year of tenure with health care startup. Managed individual retail store P&L of $2-$48M. Regional responsibility for up to 103 locations that contributed over $250M in annual sales. Built successful teams in nine different states. My career results are driven by strengths-based leadership, values, and a keen insight into changing landscapes. The heart of my work resides in developing people and teams then optimizing their individual and collective performance. As an extrovert, I genuinely enjoy building the relationships that drive internal and external results. Additionally, I have skills in the following areas: Strategic Planning & Strategic Direction Change Management Talent Management & Talent Acquisition Fundraising & Alumni Relations Budgeting & Financial Forecasting B2B & B2C Sales Risk Management & Loss Prevention Event Planning & Execution External Communications & Brand Identity Higher Education Student Leadership Programming I’ll admit to a devotion for college athletics, so know that if you ever raise the topic with me, you’ll have a captive audience. If you steer our conversation to the intersection of business growth and personal development, then I’m all in. It’s easy to reach me here on LinkedIn, so send me a connection invitation.
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