Aaron Stuart

Customer Service Consultant @Barratt Developments

Nottingham, GB

On a daily basis, I apply project management principles to coordinate customer requirements across multiple communication channels. I assess reported issues, define and confirm the scope of work, and organise the necessary tasks in line with established project management protocols. This includes preparing and requesting quotes for services and materials, ensuring solutions are tailored to the specific needs of each project. Leveraging COINS and other project management software, I negotiate terms, raise purchase orders, and manage procurement to optimise resource utilisation and ensure timely delivery. I maintain comprehensive oversight of project progress, cost control, and vendor negotiations, proactively identifying risks and implementing corrective measures where needed. By continuously engaging with customers and external resources, I ensure effective communication, smooth project execution, and alignment with timelines, quality standards, and budgetary constraints