Aaron Mitchell

About Aaron Mitchell

With over 15 years of leadership experience in the restaurant and hospitality industry, I specialize in driving training, development, and operational excellence. Recently promoted to Operations Consultant at Zaxbys, I partner closely with franchisees to enhance overall performance, streamline operations, and ensure brand standards are consistently met across multiple locations.In addition to my Operations Consultant role, I serve as a *Core Member of The Mission Possible Taskforce*, a cross-functional team focused on increasing drive-thru capacity and improving service speed across the brand.“Speed of Service is how we show our guests we value their time. When we move with urgency and intention, we move the brand forward.”I am also an active member of *BENZ*, an employee resource group dedicated to fostering inclusivity, mentorship, and professional growth.Previously, I served as Regional Field Learning & Development Manager, with a decade at Dunkin’, where I advanced through multiple roles. There, I developed impactful training strategies, built high-performing teams, and fostered a culture of accountability and excellence. I’ve also held leadership roles at Charleys Philly Steaks, Chick-fil-A, McDonald’s, KFC, Taco Bell and Pizza Hut, gaining deep expertise in multi-unit management, franchise operations, and team development. I hold certifications as a ServSafe Proctor and Instructor, as well as in AI-Powered Search Ads. Recognized for my leadership with accolades such as Leader of the Quarter and Manager of the Year, I am passionate about inspiring teams, building strong relationships, and delivering exceptional customer experiences to drive organizational success.

Experience

1. Certified Servsafe Instructor & Registered Servsafe Examination Proctor

   National Restaurant Association

   Jan 2023 — Present

Skills

• Catering
• Budgets
• Food
• Multi-Unit
• Time Management
• Hospitality Management
• Process Scheduler
• Operations Management
• Hospitality
• Strategic Planning
• Employee Relations
• Store Management
• Microsoft Office
• Sales
• Food Safety
• Restaurant Management
• Menu Development
• Retail
• Customer Satisfaction
• Training
• Profit
• Restaurants
• Food
• Management
• Team Building
• Hiring
• Inventory Management
• Inventory Control
• Microsoft Excel
• Coaching
• Leadership
• Performance Management
• Employee Training
• Process Improvement
• Recruiting
• Team Leadership
• Project Management
• Customer Service
• Policy
• Sales Management