Aaron Merrill
Over 20 years of leadership experience in the contact center/BPO industry with a passion for developing skilled teams that achieve world class results.
- Role
- Client Services Director at Transparent BPO
- Location
- Idaho Falls, ID, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Client Services Director
Feb 2025 — Present
Education
University of Phoenix
Bachelor of Science (BS), Business with a Concentration in Marketing
2012 — 2014
Towson University
A+ Certification
1999
University of Phoenix
Associate of Arts (AA), Foundations of Business
2010 — 2012
Skills
- Team Management
- Management
- Team Building
- Team Leadership
- Telecommunications
- Telemarketing
- Training Delivery
- Leadership
- Outsourcing
- Account Management
- Operations Management
- Workforce Management
- Sales Operations
- Customer Retention
- Vendor Management
- Recruiting
- Performance Management
- Employee Training
- Customer Satisfaction
- Training
- Coaching
- Quality Assurance
- Time Management
- Bpo
- Process Improvement
- Customer Experience
- Call Centers
- Technical Support
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