Aaron K. R.

About Aaron K. R.

Located in Scottsdale Arizona, MedicareInc.com began with the vision of making Medicare…

Experience

1. Service Writer

   Rv Renovators, Inc

   Nov 2022 — Present · Mesa, AZ, US

   As an RV Service Writer at RV Renovators I am the primary point of contact between our valued customers and the service department. I am responsible for writing accurate repair orders, coordinating service schedules, communicating job progress, and ensuring a smooth and satisfying service experience. The following list are some of the responsibilities I fulfill-Greet customers and assist with service check-in in a friendly and professional manner-Create detailed repair orders based on customer concerns and technician assessments-Schedule appointments, coordinate repair timelines, and manage workflow with service technicians-Prepare cost estimates for labor and parts, and secure customer approval prior to work-Communicate effectively with customers throughout the service process to provide updates and timelines-Collaborate with the parts department to ensure timely availability of necessary parts-Verify and process warranty and insurance claims when applicable-Perform final walkthroughs with customers upon job completion, explaining repairs and answering questions-Maintain accurate documentation of all service records, approvals, and customer interactions-Handle customer concerns or issues promptly and professionally