Aaron Johal
Sales Executive @Electrogenic
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WORK HISTORY
Sales Executive @Electrogenic
Kidlington, GB
EDUCATION
BMW Academy
Higher National Diploma, Mechanical Engineering
BMW Academy
Leadership & Management
Langley College
national diploma, Mechanics Motor Sport Engineering
BMW Academy
Service consultant Accredited
SKILLS
ABOUT AARON JOHAL
Key Achievement’s and Responsibilities:•Consistently achieve department KPI’s•Successfully coordinate and manage staff in achieving the highest customer satisfaction rating to date. •Ensure communication between the workshop and service advisors enable the best possible experience for the customer•Manage the work flow for the service department Key Skills: •Strong relationship building & leadership skills•To remain upbeat and positive at all times adopting a professional attitude, whilst controlling emotions and demonstrating empathy towards customers & staff. •Team work •To work towards deadlines under extreme pressure.•To be proactive assessing customer needs – demonstrating a willingness to go the extra mile to ensure the delivery of first class customer service, coupled with drive and enthusiasm.• problem solving
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