Aaron J. Pierce

About Aaron J. Pierce

Managing Director, Head of AIOps and Production ResilienceAIOps | Consumer Enablement Focused | 7x24 Operations | DevSecOps Engineering (CI/CD)| Agile Tools Management | Systems/Tools Integration | Value Stream Management | Cloud Migration | Vendor & Partnership Negotiation | Infrastructure Strategy & Design | CyberSecurity | Audit, Risk Collaboration | Offshore Organization & Management I Team Building & Leadership | Advisory Board MemberHIGHLIGHTS – • 20+ years’ experience in leading teams in vision, mission, and strategy for technology delivery• $7M+ operational costs reduction (30%) through automation and self-service capabilities• Migrated enterprise DevSecOps tools and data to the cloud and out-tasked operations to PaaS• 35% improvement of availability across all pre-production environments• Developed and implemented vision for Federated CICD pipeline including security and inner sourcing• Migrated all Enterprise Agile tools to industry leading platforms with SAFe practices templates incorporated• Implemented Flow Framework tools and practices across the enterprise• Negotiated multiple software contracts with industry leading terms and pricing• Formed and managed newly created Technology Delivery Management function • Developed and sold $650M franchise level outsourcing contract• Led Professional Services teams in Enterprise Architecture & Systems Management for Fortune 500 firms• Transitioned organization from operational only mindset to developer, engineering, and automation mindset KEY SKILLS –• Developing vision and innovation aligning technology with the needs of the ecosystem • Enabling an automation mindset at all levels of the team • Managing 7x24 onshore/offshore infrastructure and application Operations • Relationship management of vendors/outsourced partners, striving to continually maximize capabilities • Motivating and mentoring teams through high-pressure situations while upholding a high ethical standard.• Skilled at balancing expectations, deliverables, and the needs of the consumer• Collaboration with Internal / External Audit through clear communication, education, and innovation• Managing hardware, software, and labor budget• Developing next level business leaders and mentoring with focus on organizational and business training

Experience

1. Advisory Board Member

   Atlassian

   Jan 2023 — Present

Education

• SUNY Polytechnic Institute

  B.S, Telecommunications

  1987 — 1989

• The Polytechnic Institute of New York University

  M.S, Management of Information Systems

Skills

• IT Operations
• Cloud Computing
• Vendor Management
• IT Strategy
• Disaster Recovery
• Vmware
• IT Service Management
• Management
• Project Management
• Outsourcing
• Infrastructure
• Business Analysis
• Integration
• Virtualization
• Security
• Enterprise Software
• Enterprise Architecture
• Data Center
• Business Intelligence
• Strategy
• Sharepoint
• Testing
• Sdlc
• System Deployment
• Itil
• Solution Architecture