Aaron Babcock
Strategic Professional Services Executive | Empowering Teams & Exceeding Targets | Client Satisfaction
- Role
- Director of Professional Services at NetApp
- Location
- Lehi, UT, US
- LinkedIn followers
- 500 followers
About Aaron Babcock
Strategic Client Solutions leader with a track record of growing revenue, boosting customer satisfaction, and building high-performing teams across North America. I specialize in aligning technical execution with business strategy and designing scalable service models while keeping a sharp eye on P&L, KPIs, and operational efficiency. At the heart of my leadership approach is a commitment to people. I focus on removing roadblocks so individuals can thrive, resulting high team engagement and customer success. When people succeed, the business wins. I’ve managed $44M+ service portfolios, led enterprise programs across tech, energy, and automotive sectors, and scaled global initiatives that actually stuck. I’m passionate about people, process, and progress and I believe every challenge is just an opportunity in a bad disguise. Surpassed financial targets by 102% over 7 years Revamped global service portfolio; launched new cloud offerings to fuel growth Built Cloud CoE program for 300+ staff; boosted certifications by 25% Kept team attrition under 2% by removing roadblocks and enabling career growth Improved consulting and resident services margins by 9% Earned Platinum Key Player Award for resolving major customer escalations I\'m currently exploring new opportunities where I can spearhead customer-facing teams, architect strategic service initiatives, and accelerate revenue and operational excellence. I\'m especially interested in roles such as Director of Professional Services or Customer Success, VP of Delivery, or similar senior leadership positions within technology, SaaS, or enterprise services organizations. If you’re looking for someone who can scale teams, elevate the client experience, and still crack a smile after a tough quarter, let’s connect. Team Development, Mentoring, & Coaching | Cross-Functional Team Leadership | Project Management | Sales Collaboration & Execution| Communication Skills | KPI Dashboards | Partner Relationship Management | Service Delivery | Client Engagements | CRM | Engagement Lifecycle | Consulting Services | Strategic Partners | Scoping, Pricing, & Scalability Planning | Change Management |Strategic Thinker & Business Acumen | P&L Management | Revenue Forecasting | Resource Management | Visionary Leadership Tech Skills: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)| CRM tools | Oracle | SalesForce | SmartSheets
Experience
Director of Professional Services
May 2020 — Present · Salt Lake City, UT, US
Education
University of Phoenix
Business Management, Business
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