Aaron Hedlund

Senior Delivery Manager @MuleSoft

Woodstock, GA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2019 — Present

Senior Delivery Manager @MuleSoft

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Atlanta, GA, US

As a Senior Delivery Manager onMuleSoft’s Professional Services team, I work across every technology and system to deliver solutions to customers in every industry. I play a key part of Services practice growth, helping implement best practices and new methodologies, and helping my organization continually define what delivery excellence is within MuleSoft.I handle all aspects of the post-sale Services engagement, and manage a vast portfolio of customers and projects that vary in size, complexity, industry domain, and use-case across the entire delivery lifecycle. On top of driving projects toward completion, I also play a key part in the renewal and add-on sales process.

EDUCATION

1999 — 2005

Alfred University

Bachelors of Science

2005 — 2006

University of Tennessee, Knoxville

Master of Business Administration

2005 — 2006

University of Tennessee-Knoxville

Master of Science & Engineering

SKILLS

AnalysisLeadershipQuality EngineeringIndustrial EngineeringExcelManagementTeam BuildingWordProgram ManagementManufacturingMinitabBusiness ProcessProblem SolvingOperations ManagementProject PlanningProcess ImprovementRequirements AnalysisPlanningProcess EngineeringBusiness Analysis5sTpmProject ManagementBusiness Process ImprovementData AnalysisSix SigmaQuality AssuranceRequirements GatheringConsultingQuality SystemsCross-Functional Team LeadershipContinuous ImprovementKaizenKaizen FacilitationChange ManagementSpcMicrosoft OfficeMaster Data ManagementVisioTraining

ABOUT AARON HEDLUND

Director of Professional Services with a history of PMO and Project Management…

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