Aaron Aramayo

Business Services Operations Lead @StevenDouglas

Colorado Springs, CO, US
MOBILE NUMBERS
+13•••••••51

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WORK HISTORY

Apr 2026 — Present

Business Services Operations Lead @StevenDouglas

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Colorado Springs, CO, US

Contracted to MASA to lead process improvement and operational efficiency initiatives across business services functions.Partnering with leadership to identify workflow gaps, streamline processes, and implement scalable solutions using Microsoft 365 and Power Platform.Delivering measurable improvements in efficiency, visibility, and execution while building sustainable frameworks for long-term operational performance.

EDUCATION

2010 — 2013

University of Phoenix

Associate of Arts (A.A.)

SKILLS

TrainingProcess ImprovementCall CentersCustomer SatisfactionBpoManagementCustomer ServiceTeam LeadershipBusiness AnalysisData AnalysisMicrosoft ExcelBusiness ObjectsOperations ManagementLeadershipPerformance ManagementMicrosoft OfficeTeam ManagementVendor ManagementCoachingCustomer ExperienceWorkforce ManagementOutsourcingTeam BuildingChange ManagementBusiness Process ImprovementLean Six SigmaBusiness Process Outsourcing (Bpo)Contact Centers

ABOUT AARON ARAMAYO

I am an operations leader with over 18 years of experience leading teams, improving…

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