Ana Arias-Gonzalez
Senior User Experience Designer @JPMorganChase
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WORK HISTORY
Senior User Experience Designer @JPMorganChase
New York, NY, US
Architected the navigation framework and information model for an 8-tool financial ecosystem,translating marketing-defined JTBD into intuitive mental models for 23M customers entering via paid acquisition.* Led a multi-phase redesign of the card home experience, aligning product, eng ineering, research, and legal to reduce 90-day attrition by 8% and increase NPS by 7 points.* Co-leading discovery for a premium identity product, defining business case, technical requirements, and early prototypes inpartnership with cross-functional teams ahead of launch
EDUCATION
Baruch College
Bachelor of Business Administration (B.B.A.), Computer Information Systems; Minor in Design
Flatiron School
Full Stack Software Engineer
Cornell University
User Experience Certification, Human Computer Interaction
SKILLS
ABOUT ANA ARIAS-GONZALEZ
I’m a Senior Product Designer with a background in software engineering, specializing in complex UX challenges, design systems, and accessible digital experiences in fintech. I bring a strategic, user-centered approach to every project, blending technical depth with creative direction.Cofounder of Que Lo Tech, a nonprofit supporting Dominican women and allies in tech. Outside of tech, I’m a vinyl DJ and self-proclaimed vibe director, passionate about designing thoughtful, intimate experiences—whether through pixels or playlists.Let’s connect if you\'re building something meaningful!
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