Ankush Shah

About Ankush Shah

I build and scale horizontal platforms and data-driven systems that power critical…

Experience

1. Lead Product Manager Vice President Product Management

   Wells Fargo

   Mar 2025 — Present · Hyderabad, IN

   I lead product efforts for the Customer Notification Domain within the Resolve Financial Hardships team, where I am responsible for modernizing a common capability that delivers customer notifications via Letters, Email, SMS, and Push across ULO portfolios. My role involves setting product direction, mentoring peers, contributing to hiring, and improving planning, prioritization, and throughput to enhance platform performance and customer communication outcomes.• Collaborating on a key initiative aimed at reducing Net Credit Losses by $11M, through optimized delivery and targeting of time-sensitive customer notifications.• Modernizing the notification platform architecture, enabling scalability and extensibility across all ULO portfolios.• Driving a GenAI-enabled POC to automate SDLC activities, focusing on the conversion of business requirements into EPICS, Features, and user stories using GitHub Copilot.• Designing a structured Tech Debt Framework to systematically identify, prioritize, and integrate tech debt remediation into agile sprints.

Education

• Bandari Srinivas Institute of Technology (J.N.T.U)

  B.Tech, Electronics & Communication Engineering

  2004 — 2008

• St. Joseph's Public School

  Basic School

  1990 — 2002

• NIIT

  Diploma, GNIIT -- System Engineering & Networking

  2004 — 2009

• Alliance University

  Executive MBA, Business Analytics

  2019 — 2020

• Narayan Junior College

  Intermediate, Mathematics, Physics & Chemistry

  2002 — 2004