Aanchal Agarwal

Business Process Consultant at SAP Labs

Role: Business Process Consultant at SAP
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Aanchal Agarwal

SAP Certified CX Consultant with 7 years of experience in sales, service and marketing cloud. An expert in business process design for cloud-based CRM products. Experienced in various client-facing roles across different geographies & industries like Utilities, home appliances, steel etc, from both onshore and offshore locations. Nurtures insatiable curiosity, desire for innovation and shipping ideas that can transform customer service experience by leveraging advanced technologies in AI, Machine learning and Analytics.

Experience

Business Process Consultant
SAP
Jul 2023 — Present · IN

Education

Meerut Institute of Engineering and Technology, Meerut
Bachelor of Technology (B.Tech.), Computer Science
2012 — 2016

Contact information

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•••••@sap.com
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Current company

SAP

Software Development · 10K employees · Founded 1972 · Dietmar-Hopp-Allee 16, Walldorf, BW, 69190, DE

SAP is a global leader in enterprise applications and business AI, helping organizations run end-to-end operations on a unified cloud ERP platform. With SAP S/4HANA Cloud, SAP Business AI, and SAP Business Technology Platform (BTP), SAP enables companies to connect data, automate processes, and make real-time, intelligent decisions across the enterprise. SAP capabilities and portfolio • Cloud ERP: SAP S/4HANA Cloud (finance, procurement, core operations) • Business AI: Embedded AI across HR, finance, supply chain, and customer experience • Data & Integration: SAP Business Technology Platform (BTP) data, analytics, and application development • Human Resources: SAP SuccessFactors (workforce management and employee experience) • Customer Experience: SAP CX (commerce, marketing, sales, and service) • Supply Chain: SAP SCM (planning, logistics, manufacturing, operations) • Enterprise integration: Connect SAP and non-SAP systems across the business • Real-time insights: Operational data, analytics, and predictive capabilities • Automation: Intelligent workflows embedded directly into business processes SAP combines cloud ERP, data, and AI to help organizations operate more efficiently, adapt faster, and grow in an AI-driven world, supported by a global ecosystem of customers and partners. Our Community Guidelines We’re committed to fostering meaningful, respectful conversations. To maintain a positive environment, we moderate comments that: • Target individuals, including employees, customers, or partners • Contain discriminatory, harassing, or threatening content • Share personal information without consent • Promote misinformation, spam, or third-party links We support open dialogue and constructive feedback but will remove content that violates these guidelines without notice. Thank you for contributing to a respectful community. For questions about moderation, please DM us or contact b••••••••@sap.com SAP privacy statement for followers: www.sap.com/sps

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About Aanchal Agarwal

Experience

Business Process Consultant

Education

Meerut Institute of Engineering and Technology, Meerut

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