Aanchal Sahu
Service Relationship Manager @HDFC Bank
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WORK HISTORY
Service Relationship Manager @HDFC Bank
Lucknow, IN
Handling inbound customer calls related to credit cards and other banking services.•Assisting customers with card activation, EMI conversions, bill payments, and dispute resolution.•Providing accurate information about banking products and services to ensure customer satisfaction.•Maintaining high-quality service standards and consistently achieving performance targets.•Ensuring compliance with bank policies and data security during every interaction.
EDUCATION
AVADH GIRL'S DEGREE COLLEGE
Bachelor of Commerce - BCom
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
O level
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
Course on computer concepts
ABOUT AANCHAL SAHU
I am currently working as a Service Relationship Manager at HDFC Bank, where I handle…
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