Abhinav Anand

WORK HISTORY

EDUCATION

SKILLS

ABOUT ABHINAV ANAND

As a Business Analyst, I specialise in designing and deploying agentic AI solutions that enhance customer experience, automate decision processes, and embed intelligence across enterprise workflows.I work at the intersection of AI innovation, automation, and large-scale transformation translating business challenges into deployable, measurable, and scalable outcomes. I bring a hands on approach to prototyping, delivery, and adoption of AI systems within regulated, high-impact environments.My core experience spans the delivery of agentic AI solutions in highly regulated sectors, driving change through design thinking, experimentation, and scalable deployment. I bridge business outcomes and technical execution through agile methodologies and a deep understanding of the AI product lifecycle.•Delivered high-impact agentic AI applications across customer service, collections, and onboarding use cases.•Worked closely with cross-functional teams to embed intelligent automation that enhances speed, accuracy, and cost-efficiency.•Led PoCs, prototyping and MVP delivery for AI-enabled transformation initiatives across global clients.•Applied agile frameworks and modern delivery pipelines including CI/CD, container orchestration, and cloud-native environments.•Supported integration of AI tooling into enterprise workflows using API-first design, analytics instrumentation, and human-in-the-loop controls.•Known for simplifying complexity, aligning stakeholders across product, engineering, and compliance functions, and delivering measurable impact.I thrive in environments where the goal is not just to deploy AI but to evolve the way organisations think, work, and deliver.