Aalok Vyas

About Aalok Vyas

Technology Leader | Cloud & AI Reliability Expert | AI Platform SpecialistWith over 11 years of experience in the IT industry, I’ve had the opportunity to work with global enterprises and diverse client ecosystems, driving transformation across Azure Cloud, AI platforms, and large-scale infrastructure systems.My journey has been fueled by a deep passion for cloud innovation, AI reliability engineering, and solving high-impact technical challenges that shape the future of intelligent cloud solutions. I thrive at the intersection of engineering depth, customer success, and strategic problem-solving, ensuring technology delivers measurable business outcomes with reliability and scale- Current Role – Embedded Escalation Engineer | Azure AI Foundry (Microsoft)In my current role, I specialize in AI platform reliability, deep system diagnostics, and cross-domain troubleshooting across the Azure AI Foundry and Agentic Framework ecosystem.I collaborate closely with engineering and product teams to resolve critical customer escalations, optimize AI workloads, and enhance platform resilience ensuring that every AI solution built on Azure is performant, scalable, and secure- Previous Experience – Sr. Technical Advisor | Azure NetworkingBefore transitioning into AI Foundry, I worked as a Senior Technical Advisor for Azure Networking, where I mastered cloud infrastructure design, network performance optimization, and multi-region deployment troubleshooting.This foundation allows me to bring an end-to-end understanding of Azure’s distributed architecture, enabling me to diagnose and solve issues that span multiple layers of the platform- What Defines Me Strategic thinker with a problem-solving mindset Trusted advisor who builds strong cross-functional relationships Deep technical expertise in Azure AI, Networking, Compute, and Cloud Reliability Passionate about driving customer success through engineering excellence-At my core, I’m inspired by Microsoft’s mission to empower every person and organization on the planet to achieve more and I’m proud to play my part in strengthening the reliability and intelligence of Azure’s AI ecosystem.

Experience

1. Embedded Escalation Engineer

   Microsoft

   Oct 2025 — Present · Bengaluru, IN

   As an Embedded Escalation Engineer for Azure AI Foundry, I bring 11+ years of experience across Azure Cloud, AI platforms, and advanced Azure Networking, enabling enterprises to deploy and scale AI solutions with confidence and precision.I work across the entire Azure AI Foundry and Agentic Framework ecosystem—from AI orchestration, agentic workflows, retrieval systems, and model integration to the underlying compute, data, and network layers that power them.Core expertise areas:Azure AI Foundry & Agentic Framework: deep technical experience across orchestration pipelines, agent lifecycles, retrieval and grounding systems, and integration with Azure AI services.Azure Networking leadership: hands-on expertise in VNets, ExpressRoute, private endpoints, hybrid connectivity, routing, NSGs, and security.Complex escalation ownership: diagnosing and resolving high-severity issues across AI, infrastructure, and networking layers.Field-to-product collaboration: partnering with Engineering and PMs to drive diagnostic tooling, telemetry, and service improvements.Customer empowerment: delivering proactive guidance, technical enablement, and knowledge sharing to ensure operational excellence.I’m passionate about making the Azure AI Foundry and Agentic Framework robust, scalable, and intuitive—turning complex cloud-AI challenges into long-term reliability and innovation wins for customers worldwide.

Education

• A.V.P.T.I RAJKOT

  DIPLOMA, Electronics and Communications Engineering

  2010 — 2014

• Institution of Engineers of India (IEI), Kolkata

  Bachelor of Technology - BTech, Computer Engineering

  2017

Skills

• Team Management
• Internet Protocol Suite (Tcp/Ip)
• Switches
• Virtual Private Network (Vpn)
• Technical Support
• C
• Microsoft Office
• Active Directory Experience
• Telecommunications
• Netmon
• Networking
• Rdma
• Adds
• Electronics
• Management
• Network Monitoring Tools
• Html
• Distributed File System (Dfs)
• Dns Server
• Troubleshooting
• Virtualization
• Routers
• Web Services
• Dns Administration
• Active Directory
• Ccna
• Customer Service
• Domain Name System (Dns)
• Dynamic Host Configuration Protocol (Dhcp)
• Smb
• Group Policy
• Leadership
• Microsoft Dns
• Dns Management
• Fsmo
• Direct Access
• Operating Systems
• Server Administration
• Hyper-V
• Vmware