Aaliya Sheikh
- Role
- Specialist at Bristlecone
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Aaliya Sheikh
I am a ServiceNow Specialist with 4+ years of experience delivering enterprise solutions…
Experience
Specialist
Jul 2025 — Present
Leveraged ServiceNow Now Assist (GenAI) to accelerate development by generating and optimizing scripts such as Client Scripts, Script Includes, Workflow Actions, and Scheduled Jobs, improving development efficiency and reducing manual effort.• Worked on ITSM modules such as Incident, Problem, Change, Request, and Knowledge Management to configure workflows, implement automation, and enhance user experience on the ServiceNow platform.• Integrated the SAP systems like Ariba, S4 HANA OData, S4 HANA Cloud and ECC RFC using the IntegrationHub module with the features such as: Mid Servers, Connection & Credential Aliases, and Workflow Studio/Flow Designer.• Designed and implemented AI platform integrations by building custom connectors between ServiceNow and platforms such as AWS, Salesforce, Databricks, and Pega, enabling unified access to AI models, tools, and prompt-driven services within ServiceNow.• Worked with ServiceNow Workspaces, CMDB data models, and Workflow Studio Playbooks to align AI connector implementations with enterprise data structures and orchestrate agent-driven processes within the platform.
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