Aakriti Kumari
Transaction Risk Investigation Specialist | NMIMS\'27 |
- Role
- Senior Investigations Specialist at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Senior Investigations Specialist
Jun 2023 — Present · Bengaluru, IN
Investigate suspicious activities and behaviors that may threaten Amazon or our customers in international markets.* Identify known fraud patterns, discover new modus operandi trends and work with managers, senior I/Cs and various teams to take actions to minimize risks.* Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions.* Gather and record data such as alert activity, account details, transaction data, and KYC information to verify customer identities and identify potential red flags.* Regularly raised issues or discrepancies in information to the appropriate stakeholders, teams, and managers in accordance with established procedures and standards.* Worked with cross-functional teams to create and implement corrective actions, leading to a 10% increase in overall operational efficiency by reducing wait times for customer inquiries.* Established and kept documentation for audit processes, ensuring adherence to compliance and best practice standards.
Education
Visvesvaraya Technological University (VTU)
Bachelor of Engineering - BE
2015 — 2019
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA
2025 — 2027
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