Aakriti Gupta
- Role
- Process Specialist at Google Via Cognizant at Cognizant
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Aakriti Gupta
Senior Sales and Product Operations specialist with 5+ years of experience in project…
Experience
Process Specialist at Google Via Cognizant
Feb 2023 — Present
Project: Sales Operations & Strategy Analyst at Google • Mentor and lead analysts who triage user issues • Own workforce resource allocation for optimal delivery • Perform impact and root cause analysis on critical issues • Analyze issue trends and prepare a summary for stakeholders • Work on automation and process improvements using historical data • Create playbooks to scale the associated service model globally
Skills
- Business Development
- Teamwork
- Team Management
- Microsoft Office
- Management
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