Aakash Singhal

About Aakash Singhal

Lead delivery of multimiilion dollar program and a team of more than 50 motivated professionals in a complex DWBI environment• ITIL based support delivery with focus on Incident Management, Problem Management, Change & Release Management with monthly volume of nearly tickets.• Platform delivery for the multiple DW & Bi Platforms such as Informatica, Datastage, Composite, SSRS, Business Objects & Cognos for high profile Data warehousing Implementation.• Planning, Estimation and Management of the Upgrade projects e.g. Informatica Power Center v8.x to v9.5, BOXI R2 to Bo BI R4. • Stakeholder Management – Technology Leadership & Business Units like Finance & Business Operations, Research & Development, Sales & Marketing etc• Solution Design, Staffing & Estimation for various pursuits in the DW & BI Area.• Managed Key Performance Indicators such as Schedule Adherence, Service Level Agreement, Customer Satisfaction Survey Management by improvising the existing processes.• Event Management: Red team, Crisis Management & Problem Management for high priority & Business Critical Events.• Collaborated with multiple teams to build, deliver and test Disaster Recovery solutions for various critical programs that need to comply with U.S. and International rules regarding pharmaceutical products.• Reviewed and Implemented controls for the data warehousing platform to be compliant with SOX and GxP requirements.• Coordinated the effort from data management operations and delivery for rollout of global programs • Devised strategy to prepare an estimation model for the on-boarding, transition and support of new projects on the shared data management infrastructure. • Implement Continuous improvement initiatives like Automations, Knowledge Management, Shift left Processes for productivity improvement & optimum utilization.

Experience

1. Program Manager - Enterprise Data Warehouse (Data Delivery and Technology Engineering)

   Infosys

   Apr 2016 — Present · Phoenix, AZ, US

Education

• D.A.V Public School

  Senior Secondary, PCM

  1986 — 1999

• Motivational Pathway

  Bachelor of Technology (B.Tech.), Computer Engineering

  2001 — 2005

Skills

• Service Improvement
• Business Strategy
• Process Automation
• Planning Budgeting & Forecasting
• Teradata
• Program Management
• IT Operations
• Business Intelligence
• Management
• Data Migration
• Business Objects
• Requirements Analysis
• Project Management
• Business Analysis
• Global Delivery
• Analytical Skills
• Informatica Administration
• Communication
• Negotiation
• Informatica
• Performance Tuning
• Team Leadership
• Service Transformation
• Sdlc
• Problem Analysis
• Solution Architecture
• Data Center
• Disaster Recovery
• Software Development Life Cycle (Sdlc)
• Strategic Communications
• IT Strategy
• Project Estimation
• Etl
• IT Service Delivery
• Team Management
• Software Project Management
• Data Warehousing
• Itil