Aakash Shandilya

Experience

1. Principal Officer

   Cars24

   Sep 2024 — Present · Gurugram, IN

   o Led strategic alliances and spearheaded new initiatives by collaborating with internal stakeholders, external partners, and driving business growth and operational efficiency along with end-to-end management of insurance, partner, telemarketer agreements, including renewals, addendums, extensions, and regulatory reporting.o Liaison with internal and external stakeholders to manage partnerships effectively and identify the need for new insurance products, define pricing and coverage, and manage product integration with sales channels for insurance and bite-sized products.o Ensure all insurance-related operations align with company values, internal policies, and the Company Code of Conduct and drive timely and effective implementation of IRDAI compliance requirements across the organization.o Manage reconciliation of business data, policy issuance, commissions, and regulatory reporting and serve as a solution provider for internal and external stakeholders on operational and transactional insurance-related issues.o Develop and maintain Standard Operating Procedures (SOPs) and process documentation for internal team use. Conduct internal stakeholder training on insurance products and processes, and manage ongoing query resolution.o Monitor call centre operations closely to prevent mis-selling, and ensure adherence to compliance and quality standards.

Education

• Sunderdeep college of Law

  Bachelor of Laws - LLB, Law

• Sunderdeep engineering college

  B.tech (IT), Informatio Technology

  2011 — 2015