Aakash Mishra

About Aakash Mishra

Aakash has overall 13 plus years of experience in corporate industry, where in, he has worked in all aspects of different LOB’s. Aakash is capable and proven Supervisor, who has extensive experience of making the most effective use of technology Recruitment with a background in managing Technical teams, he is more than able to identify potential areas for improvement within the Customer Service arena. His present employer in RPO industry is satisfied with his work rate and he is confident that he can bring the same level of high performance to any company. As a proven leader, he can not only maintain professional relationships with junior staff, but is also an expert at promoting a culture of inclusion and diversity. In addition to all of the above he has extensive experience of appointment scheduling, VMS Management and U.S IT Staffing industry best practices.

Experience

1. Operations Head (India)

   Golden Technology

   Jul 2018 — Present

   Golden Resource INC. is a Global Provider of IT Staffing and Services, It is an IT Consulting, Staffing and Solutions Company headquartered at Cincinnati Ohio with over 19years of track record of providing excellent services to our precious clients. It is driven by a team of professionals bringing a wide spectrum of technological and management expertise. With an impressive list of clients, the company\'s highly experienced management team and employees offer you technology solutions that are tailor-made for your business needs. GRS is dedicated in serving the individual needs of customers through personalized attention, flexibility, reliable service and innovative solutions.• Recruit, select, train, assign, schedule, coach, counsel and discipline employees.• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions.• Contribute operations information and recommendations to strategic plans and reviews; prepare and Complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends.• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.• Work closely with GDM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.• Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations.• Planning and controlling change. • Managing quality assurance programmes. • Researching new technologies and alternative methods of efficiency. • Setting and reviewing budgets and managing cost.

Education

• Aptech Global Learning Solutions & corporate training

  Software Engineer, IT

  2007 — 2010

• Chhatrapati Shahu Ji Maharaj University

  Bachelor of Science, Computer and Information Sciences and Support Services

  2008 — 2011