Aakash Dase

About Aakash Dase

Operations Program Manager with eight years of experience in analytics, program operations, and team leadership, driving business transformation across industries like automotive IT, consulting, e-commerce, logistics, and FMCG sales. I specialize in streamlining processes, data-driven decision making, and fostering stakeholder collaboration to deliver measurable operational results.At V2Soft India Pvt Ltd (Stellantis project), I led process optimization efforts, reducing incident resolution turnaround by 60% and improving supply chain efficiency by 45% using ServiceNow and Azure. I migrated 15 Qlik Sense applications to Power BI and developed automation solutions that save five hours per week, enhancing performance monitoring and data sharing. My technical toolkit spans Power BI, Azure, Snowflake, SQL, and Power Query.As a Consultant with KPMG India, I partnered with senior stakeholders to drive financial strategy for the Chhattisgarh government. Developing Power BI dashboards highlighted revenue and sales tax gaps, strengthening compliance and aiding revenue enhancement initiatives.At Amazon India, I led operations programs, reducing Average Handling Time by 60 minutes weekly, keeping team quality above 99%, and productivity over 100%. Through Excel-based reporting and launching SOPs for new marketplace programs, I consistently improved key metrics and operational impact.My role as Senior Manager, Last Mile Operations at Ninjacart involved boosting delivery efficiency in Hyderabad by 15% and exceeding targets by 10%. Power BI dashboards enabled rapid report generation and cost analysis, uncovering annual savings of ₹10 lakh, and expanding network coverage by 25% through new distribution centers.As Operations Manager at Lets Transport, I improved financial oversight by 15% using Power BI, ensured 100% city rollout success, and enhanced client retention by 8%. Early experience at ITC Ltd refined my expertise in territory management, where I drove a 25% increase in sales revenue and maintained 98% product availability, strengthening customer satisfaction and channel relationships.I hold a Post Graduate Diploma in Management (Marketing & Sales), a Graduate degree in Biotechnology, and certifications in PMP (PMI India) and Six Sigma Green Belt (ISI Pune). I am passionate about leveraging technology and analytics to solve complex operational challenges, continuously improve processes, and empower teams for lasting business impact.

Experience

1. Operations Manager

   Stellantis

   Aug 2023 — Present · Hyderabad, IN

   Incident ManagementTracking of Azure data pipelines and their loading into SL, TL & BL Maintain PowerBi dashboards for Pipeline monitoring in snowflake

Education

• Devi Ahilya Vishwavidyalaya

  Biotechnology, Biotechnology

  2008 — 2011

• Delhi Public School - Korba

  Biology/Biological Sciences, General

  1993 — 2007

• Balaji Institute of Technology & Management, Sri Balaji Society, Pune

  PGDM, Marketing

  2012 — 2014

Skills

• English
• Crm
• Research
• Business Development
• Sales Management
• Sales Operations
• Spss
• Customer Service
• Windows
• C
• Microsoft Office
• Sales
• Marketing
• New Business Development
• C++
• Marketing Research
• Brand Management
• Marketing Strategy
• Social Media
• Microsoft Powerpoint
• Microsoft Word
• Itil Process Implementation
• Market Research
• Microsoft Excel
• Powerpoint
• Negotiation
• Marketing Management
• Market Analysis
• Management
• Business Strategy
• Public Speaking
• Teamwork
• Team Management
• Competitive Analysis