Aakanksha Sinha

Strategic Customer Success Manager @ Amazon | Duke Fuqua

Role
Customers Success Manager at Amazon
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Aakanksha Sinha

Aakanksha (Aa-kahnk-sha) is a strategist with over four years of work experience in tech, retail, and non-profit. She has worked as a vendor for tech giants such as Microsoft and Meta and big retail brands such as Vizio and Ergomotion. Her expertise lies in strategic consulting with a focus on market research, brand strategy, and qualitative and quantitative analysis. She is an avid learner and firmly believes in uncovering the underlying reasons for any phenomenon. Her inquisitive nature has led her to found AS Consultant LLC, where she offers strategic support to budding businesses and non-profits to make the world more equitable. She has a Master\'s degree in Management Studies from Duke Fuqua and an undergraduate degree in Mass Media with a specialization in Journalism. She loves story-telling and content writing. She understands the importance of data literacy, which has led her to pursue a post-graduate certification in Data Science and Business Analytics. She firmly believes in equity and aspires to be involved in diversity, inclusion, and sustainability initiatives. She is part of the steering committee of the North-East Seattle Tool Library, a sustainability initiative to reduce, reuse, and recycle various tools. In her spare time she also offers guidances to international students on career development, education abroad and immigration.You can review her work at or contact her at a••••••••@gmail.com to learn more about how she can add value to your organization.

Experience

  1. Customers Success Manager

    Amazon

    Jan 2024 — Present · Seattle, WA, US

    As a customer success manager, I manage Amazon\'s 1P partners with $100M+ revenue. Day-to-day includes: Developing account strategy for vendors to meet business goals such as topline, profitability, inventory, etc Pricing Expert for Fashion & Fitness team (50+ brands), coordinating regularly with product team on Amazon pricing logic and policy Sourcing, negotiating, and managing regular and high-velocity promotion events such as Prime Day, Black Friday, etc with multi-million in projected deal revenue Solving vendors\' day-to-day problems related to catalog, pricing, supply chain, compliance, finance, etc by coordinating with numerous internal teams. Regularly reviewing business metrics, creating joint business plans and developing healthy partnerships for mutual growth with vendors

Education

  • Duke University - The Fuqua School of Business

    Master of Management Studies , Business Administration and Management, General

    2019 — 2020

  • KC College

    Bachelors of Mass Media , Communication and Media Studies

  • Texas McCombs School of Business

    Postgraduate Program: Data Science and Business Analytics

  • Colorado State University Global

    Bachelor's Degree, Management Information Systems and Business Analytics

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Aakanksha Sinha — Customers Success Manager at Amazon in Seattle, WA, US | Unifers